Outsourced Call Centre Services
Depending on the client’s requirements, JC Call Centre’s live inbound/outbound call handling centre services can be provided in two specific ways i.e. a shared desk (bureau) or dedicated team (deployed solely) for handling the client’s interaction for a single client. We can offer you a mixture of both the Bureau and dedicated services with complete flexibility and a fluid approach to your needs. We offer free registration to other traveling companies and cater to their customers with dedication as well. We fulfill their agent demands along with shifts and the number of calls per day/week as well.
A vigorous, and accessible customer services operation is one of the most attractive characteristics of our offers of business’s service, and your business will strengthen when correctly executed. The advantage of making JC Call Centre as the outsource customer services department, we offer you and your clients, a proficient ‘turnkey’ customer services operation. Exclusively designed for your business, we have a proven record of working with big clients and SME businesses. We ensure the most rigorous and detailed outcomes with consistent delivery whatever you and your clients require, on time within the budget.
We have everything
The expertise of JC Call Centre’s Bureau and Dedicated agent groups extends across a broad vary of profession sectors. We have a tendency to manage inbound/outbound campaigns of all sizes and ramifications for businesses who demand a terribly high level of understanding whereas expecting worth for money, which includes:
Test drives, customer achievement and maintenance, downfall clienteles
New donor profession, advancement, adaptation, donor gratification, inbound/outbound
Etailers & Retailers
Customer services, charge card orders, revenues, accomplishment, localities
FCA Authorised Centres
Customer service lines, charge card servicing, controlled FCA work
Policy information, customer services, entitlements, emergency maintenances